Please read these terms and conditions carefully before completing your booking form for Nourish. Once a completed booking form has been accepted by Henri Stevenson Ltd the persons named on the booking form will have entered a binding contract based on these terms and conditions.
1. Agreement
Agreement on the basis these terms and conditions arise upon the fulfilment of all the following: receipt by Henri Stevenson Ltd of a properly completed booking form accompanied by the payment or deposit specified; clearance of the payment or deposit into the bank account.
Henri Stevenson Ltd reserves the right to refuse a booking, without the need to give reason. In such a circumstance, any payment accompanying the booking will be returned. The agreement is between Henri Stevenson Ltd and the client(s) and is the sole agreement between these two parties.
2. Bookings
By signing the booking form, you are entering into a contract with Henri Stevenson Ltd and are committing to pay the course fee. Upon completion of the booking form (email confirmation is accepted in this case), we will confirm that your course dates are reserved for you.
3. Fees
Upon receiving your booking form and payment your booking is firm.
4. Amendment or Cancellation by you
Henri Stevenson Ltd will endeavour to accommodate amendments to bookings, however we cannot guarantee that it will be possible. If it is not possible to make an amendment, then the original booking remains a firm contract.
Cancellation of a booking or an individual place at our courses are only accepted as written notifications (email or letter). Cancellation takes effect from the date we receive your notification. If the booking is cancelled for any reason, the following cancellation charges will apply:
1. Deposits for paying participants are non-refundable
2. Between 1 month and 1 weeks’ notice – a charge of 50% of the total booking fee will be charged.
3. Less than 1 weeks’ notice – full charge will be made.
5. Minimum Numbers
Amendments to bookings which take the number of participants below the minimum course number will not be accepted. Henri Stevenson Ltd reserve the right to cancel a programme if insufficient places have been booked and confirmed.
6. Force Majeure
We will not be liable to pay any compensation if we are forced to cancel or make changes to any aspect of the training due to circumstances beyond our control which we or our partners could not have reasonably foreseen. Such circumstances include, but are not restricted to, war or threat of war, terrorist activity, riots or civil strife, industrial disputes, natural or nuclear disasters, fire, bad weather, closure of airports, ports or stations, cancellation or changes in schedules by air, land or sea carriers.
7. Insurance
Henri Stevenson Ltd has full 10 million public liability insurance.
8. Complaints
In the event that a participant(s) has a complaint, Henri Stevenson Ltd would appreciate that it is brought to their attention during the training(s) in order that corrective action can be taken. However, should a problem not be resolved, a complaint should be made in writing within 28 days of the Henri Stevenson Ltd training(s) completion date. To the extent permitted by law, Henri Stevenson Ltd will not be liable in respect of claims first intimated later than 28 days from the close of the relevant course.
9. Photo Consent Form
By signing the photo consent form, that person allows Henri Stevenson Ltd the right to use photos, videos, voice clips and quotes for publishing, funding bids, or any other need we deem necessary. Completion of the photo consent form is optional.
10. Medical Consent via booking form
By signing our booking form, you are agreeing to be responsible for your own well-being. Please advise us of medical issues or health issues prior to booking. This allows us to be sensitive to your needs. These events are attended at your own risk; by signing this agreement you are agreeing that you are responsible for your own well-being.
11. Health
Course participants must expect to be involved in adventurous and sometimes strenuous activities. No previous training or experience is required but you must be of good general health. We can take no responsibility in the event of any ailment or aggravation of ailment suffered either during or after the course which arises from an undeclared injury or illness.
Henri Stevenson Ltd states that woodlands & other habitats are potentially dangerous places & may cause harm. Whilst we alert participant(s) to these possible dangers it is impossible to list all such hazards & dangers.
The following requires the most specific attention:
1. Participant(s) agree they are fully aware that there may be risks involved during a Henri Stevenson Ltd programme/training even under the safest conditions. Whilst we will take every effort possible to minimise risk and ensure a safe environment the participant(s) hereby agree to accept full responsibility & assume all risk(s), including those caused by acts of God, of injury, death &/or loss to his/her person &/or property, knowingly & voluntarily.
12. Behaviour
We reserve the right to exclude any participant before or after the course start, if we have not been fully advised regarding personal details/issues, and if in the opinion of the course director if his/her behaviour is incompatible with other participants. If this happens, the booker will be liable for all additional incurred or claims from third parties, and we will not be liable for compensation. So please inform us properly so that we can fully present for all the attendees.
15. Changes to this agreement
Henri Stevenson Ltd reserves the right to update the Terms and Conditions at any time, without notice.
Henri Stevenson Ltd, 25 Jacksons Lane, Great Chesterford, Saffron Walden, CB10 1PT.
